Emotional intelligence is a term that is commonly used in corporate entities by managers and employees alike to assess the feelings of people in the workplace that may affect productivity. Emotional intelligence denotes one’s ability to manage subjective emotions and that of other people. It entails the capacity of a person to connect sentiments and use them to resolve complications and deliberate critically. Additionally, it entails the ability of a person to control their own emotions and to cheer up or calm down other people.
The term emotional intelligence was first invented in the nineteen hundred’s by two psychologists, Salovey and Mayer. However, the term gained much popularity later in 1995 used it in his book entitled, “Emotional Intelligence: Why can it Matter more than IQ?” In this book, Goleman claimed that emotional intelligence is a central part of human development. Moreover, he identified the five main spheres of emotional intelligence as; knowing one’s emotions, managing those emotions, motivating oneself, recognizing and understanding other people’s emotions and managing relationships. Today, emotional intelligence is widely used in organizations to allow those with highly developed social skills to excel just like those with good academic qualifications.
The intelligence quotient refers to an assessment of the ability of a person to think and reason. The intelligence quotient is measured using the IQ score which is a method of measuring a person’s IQ against others who are in the same age bracket. The term intelligence quotient stemmed from the early research by psychologists on intelligence. The research which mainly focused on the intellectual aspects such as problem-solving and memory became known as intelligence quotient. The perceptive aspects of intellect were found to be easy to measure.
For a long time, even though intelligence quotient was considered to be more important than emotional intelligence, psychologists, through several studies have proved that the reverse is actually true. The academic intelligence of a person, for instance, has nothing to do with the person’s emotions. Having excellent academic grades and getting well-paying jobs does not determine how a person is likely to react to the situations and the storms of life. People with very high IQs are found to be very poor in managing their own lives. As Goleman argues, concentrating on the academic performances without inclining an ear to emotional intelligence results in a character that is likely to affect an individual’s destiny adversely.
Another reason why emotional intelligence is considered more important than intelligence quotient because it enables people to fit in all domains of life. It is evident that people who are emotionally skilled are better equipped to fit in all spheres of life. People who know how to manage their own emotions and can read and manage the feelings of other people are said to be comfortable in all life spheres including intimate relationships and work relationships. However, the lack of the ability to control one’s emotions can result in inner battles that limit their capacity to work and think clearly.
One of the merits of persons with extraordinary emotional acumen is the capacity to embrace modifications. Emotionally intelligent people apprehend that change is unavoidable and is a fragment of life. As a result, they embrace change as part of their daily lives and plan in advance should changes arise. Secondly, emotionally intelligent people pay attention to their work and do not get easily distracted from their original course. Thirdly, emotionally smart folks are empathetic. Goleman states that compassion is a unique and significant constituent of emotional intelligence. Emotionally intelligent people are thus capable of relating to others, showing compassion and helping others when they are in need. Other qualities of emotionally intelligent people are self-motivation and the ability to set boundaries.
One of the ways through which people can improve their emotional intelligence is through avoiding negative feelings. This can be achieved by reducing negative personalization and reducing the fear of rejection. People can provide themselves with alternative options to a situation, making them have alternatives no matter the outcome of a situation. Another way of improving emotional intelligence is staying cool even when stressed. Keeping cool while handling stress can help a person to be assertive rather than being reactive to a situation thus enabling them to be more emotionally intelligent. Additionally, emotional intelligence can be improved by the ability to bounce back from adversity. Bouncing back from difficult moments enables people to have empathy for others hence better emotional intelligence. Other ways of improving emotional intelligence are; connecting one’s feelings with the thoughts and creating a positive environment.

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